THE PICKLEBALL TRAVELER

PRIVACY POLICY
Last updated: 20/02/2025

The following Privacy Policy describes how ThePickleballTraveler (hereinafter, “we,” “us,” or “our”) collects, uses, and shares personal data when you visit or use the website https://thepickleballtraveler.it/ (hereinafter, the “Website”), or when you contact us or subscribe to our newsletter. We are committed to protecting and respecting your privacy in compliance with the applicable data protection laws, including the EU General Data Protection Regulation (Regulation (EU) 2016/679 – “GDPR”).

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1. Data Controller

The data controller responsible for the processing of your personal data is:

ThePickleballTraveler
Email: info@thepickleballtraveler.it

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2. Personal Data We Collect

1. Contact Form Data: When you fill out the contact form on our Website, we collect the following personal data:
   • First Name
   • Last Name
   • Telephone Number
   • Email Address
   • Message (any information you choose to include in the body of your message)
2. Newsletter Subscription Data: When you subscribe to our newsletter, we collect the following personal data:
   • Email Address

We do not collect any special categories of personal data (e.g., data revealing racial or ethnic origin, political opinions, religious beliefs, health information, etc.) unless you voluntarily provide such information within the message field. We request that you refrain from submitting sensitive personal data through our contact form.

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3. Legal Basis and Purposes of Processing

We process your personal data based on the following legal grounds and for the purposes indicated:

1. Contact Form Submissions
   • Purpose: To respond to your inquiries, provide information requested, and handle any follow-up communications.
   • Legal Basis:
     • Consent: By voluntarily providing your personal data, you consent to our processing of such data to respond to your inquiries.
     • Legitimate Interest: We have a legitimate interest in processing your data to address your requests and improve our customer support services.
2. Newsletter Subscriptions
   • Purpose: To send you our newsletter, updates, promotional materials, and other information relating to our products or services.
   • Legal Basis:
     • Consent: By subscribing to our newsletter, you give your explicit consent to receive marketing communications from us.

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4. Data Retention

Your personal data will be retained for no longer than is necessary to fulfill the purposes described above:

1. Contact Form Data: We will retain your information for as long as necessary to respond to your inquiry or request, and for a maximum of 12 months thereafter, unless a longer retention period is required or permitted by law (e.g., for regulatory or legal obligations).
2. Newsletter Subscription Data: We will retain your email address for as long as you remain subscribed to our newsletter. You may unsubscribe at any time by clicking the “unsubscribe” link in the newsletter or by contacting us at info@thepickleballtraveler.it.

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5. Data Sharing and Disclosure

We do not sell or rent your personal data. We may share your personal data only under the following circumstances:

1. Service Providers: We may engage third-party service providers (e.g., hosting providers, email marketing services) that process personal data on our behalf and strictly under our instructions, consistent with this Privacy Policy and applicable data protection laws.
2. Legal or Regulatory Requirements: We may disclose your personal data if required to do so by law or if we believe in good faith that such action is necessary to (i) comply with a legal obligation; (ii) protect and defend our rights or property; (iii) act in urgent circumstances to protect the personal safety of our Website users or the public; or (iv) protect against legal liability.

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6. International Data Transfers

We primarily store and process your personal data within the European Economic Area (“EEA”). If, in the future, we need to transfer your personal data outside the EEA, such transfers will be carried out in accordance with the GDPR’s provisions, for example by using an adequacy decision or implementing appropriate safeguards (e.g., Standard Contractual Clauses).

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7. Security Measures

We implement and maintain appropriate technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your personal data, no security measure is 100% effective, and we cannot guarantee absolute security of your information.

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8. Your Rights Under the GDPR

Under the GDPR and other applicable data protection laws, you have certain rights with respect to your personal data, including:

1. Right of Access: You have the right to obtain confirmation of whether we are processing your personal data and, if so, to request a copy of the personal data we hold about you.
2. Right to Rectification: You have the right to request that we correct any inaccuracies or complete any incomplete personal data.
3. Right to Erasure (“Right to be Forgotten”): You have the right to request the deletion of your personal data when processing is no longer necessary or if it has been unlawfully processed.
4. Right to Restrict Processing: You have the right to request that we limit the processing of your personal data in specific circumstances.
5. Right to Data Portability: Where processing is based on consent or on a contract and carried out by automated means, you have the right to receive your personal data in a structured, commonly used, and machine-readable format and to request the transfer of such data to another controller.
6. Right to Object: You have the right to object to the processing of your personal data based on legitimate interests or for direct marketing purposes.
7. Right to Withdraw Consent: Where we process your personal data on the basis of your consent, you have the right to withdraw your consent at any time, without affecting the lawfulness of processing prior to the withdrawal.

You may exercise your rights by contacting us at info@thepickleballtraveler.it. We will respond to your request within the timelines prescribed by applicable law. You also have the right to lodge a complaint with your local data protection authority if you believe your rights under the GDPR have been violated.

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9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you in accordance with the significance of the changes we make. We encourage you to review this page periodically for the latest information on our privacy practices.

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10. Contact Us

If you have any questions about this Privacy Policy, your personal data, or if you wish to exercise any of your data protection rights, please contact us at:

Email: info@thepickleballtraveler.it

We are committed to resolving any inquiries or complaints regarding our use of your personal data promptly and courteously.

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Effective Date: 20/02/2025

By using our Website or submitting personal data through the contact form or newsletter subscription form, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.